Meet our Sales Team
Behind every service we provide is a dedicated team of professionals, each bringing their unique expertise and enthusiasm to our business. With varying years of service with the company, here's what they have to say about working at Richmond:
Norrie MacLeod
National Sales Manager
“There are many things I love about working at Richmond but the part I love the most is the teamwork. Everyone from all the different parts of the business working and pulling together. I know from experience you do not always get this in your place of work but I am grateful we do at Richmond Furniture - a real caring family-owned business. I cover a large geography in my role as National Sales Manager, which is great as I enjoy travelling our beautiful country and love meeting people from all the different backgrounds across the UK.”
Niamh Flanagan
National Sales Manager
“I have now been with the Richmond Sales Team for just over a year. I am a people person at heart, so what I love most about my job is the opportunity to connect with so many amazing individuals I might never have met otherwise. Whether it’s working closely with our merchant partners, visiting customers, or attending industry events, the relationships I’ve built along the way have made this role truly rewarding. Getting to showcase this fantastic range while building meaningful connections is what makes this job so special.”
Warren Cooper
National Sales Manager
"I have worked for Richmond Furniture for over 12 years now and could not be prouder to be a part of the business and the journey we are on. Trust, respect and teamwork... Richmond Furniture are a family owned and operated business and these values are at the very core of everything we do.
We are big enough to manufacture and supply to multiple volume high rise projects whilst small enough to remain nimble in dealing with what matters to our customers.”
Susie Serella
National Sales Manager
"Having ‘grown up’ in the construction industry, and worked an active role for the past decade, I have a deep understanding of what the industry requires, and the challenges that working in such a demanding environment brings. I am sure that my hands-on experience will benefits our clients, at Richmond. I pride myself on delivering excellence, and this is something that I can promise to deliver for our clients, due to the high-class product, and service, that they receive.
Being new to Richmond, what struck me instantly, is the positive and supportive work culture that it has. All the staff around the business are genuinely happy at work and are always happy to help support you – this positive attitude, undoubtably, permeates through to Richmond’s clients."
Stewart Preston-Heyes
National Sales Manager
“At Richmond Furniture we like to listen to your aspirations, expectations and then your concerns and fears. We sit down with you and discuss design, technical and cost issues and how, by working together, we can minimise these concerns, enjoying an ongoing relationship, with rewarding schemes for all parties. Perhaps it’s our quiet determination to deliver quality results. Perhaps, it’s just honest to goodness teamwork. Where would any of us be without it?”
Ant Taylor
National Sales Manager
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